If you struggle to locate your staff in real time and communicate efficiently with them Service M8 is just what you need!
ServiceM8 (Service Mate) is a cloud-based Software-as-a-Service (SAAS) application that allows you to simply manage any service business. It will guide you from job quoting (or job estimates) right through to invoicing and payment. You will have real-time information on what jobs are currently active, what quotes have been issued to clients, and where and when staff are at client sites.
ServiceM8 is designed to be used by everyone in your business, from each individual field staff member, to back office staff, through all levels of management. It is simple and effective, and best of all, it s available anywhere, anytime.
How will Service M8 benefit my business?
Service M8 software provides built in scheduling reminders, so there is never a reason to forget where anyone is supposed to be or what they are supposed to be doing. Even the best staff can forget appointments so to fix this, service M8 allow automatic job reminders to alert you before your scheduled booking and estimates travel time to the site. And by doing this it doesn t just guarantee cash flow but also avoids your staff sending the wrong message about your company. To add to all of this Service M8 also ensures you never get lost with turn-by-turn navigation on your iPhone/iPad.
In terms of communication, Service M8 provides email and SMS capabilities so you can keep in touch with everyone in the business effectively and efficiently. The communication with clients is just as great – Service M8 sends SMS to clients to notify them that you re approaching the job, with an estimated time arrival. It s all about looking professional and Service M8 can inspire confidence in your clients with on the spot professional quotes, invoices and emails to give the extra personal touch.
Getting started is easy, however if you would like to customise the Service M8 integration then Cloud Ease today.