DEAR Inventory & Point of Sale – July Update

DEAR Inventory & Point of Sale – July Update

DEAR Systems have had a busy July announcing a range of updates and improvements to their point of sale and inventory management solutions.

On the 1st of July, the following updates were implemented. A new document template was introduced which includes a product matrix table in your purchase order/sales quote/sales order/sales invoice. The integration with Amazon was enhanced to allow for the import of Amazon fees and charges. Also, the DEAR warehouse management system (WMS) now handles the stock transfer feature.

On the 29th of July, the following updates were implemented. DEAR inventory now has a sales order routing feature which will optimize the DEAR warehouse locations based on the sales order shipping address. 

There has also been an enhancement to the integration with Shopify with a new special Tax-Free rule added to the tax mapping in Shopify. If a DEAR tax rule is mapped to this Shopify rule, it will override any other taxes in cases where tax amounts are zero on the line.

The integration with Quickbooks Online was also enhanced with the following updates. An optional auto-sync feature has been introduced for Quickbooks Online. You can also now choose to import purchase & sales invoices from Quickbooks Online.

There has been an update with the DEAR B2B portal which now allows customers who place orders through the B2B portal will now be able to see the estimated delivery date inside their order information. The required by date in DEAR will be used as the estimated delivery date on the portal.

DEAR also announced a range of updates to their point of sale (POS) solution. The first one is if Loyalty is disabled within DEAR POS setup page, no information regarding loyalty will be visible within DEAR POS application.

The second one is you can now issue Refunds for sales made outside of DEAR POS. The No Receipt Refund button has been introduced in the sales history screen for this purpose.

The third one is now when an Exchange is processed in DEAR POS a new fulfillment will be created in the Advanced Sales Module for the newly exchanged product. Pick/Pack/Ship for the new item will be completed automatically by DEAR. 

The fourth one is that if a Deal created in DEAR is not applied to a specific item (e.g. a product or some other product attribute like tag/brand/category), this Deal will now apply to all products listed in POS.

The fifth one is optimization for customer lookup/selection has been introduced within DEAR POS which has improved the speed of the customer search function.

The final update has been the inventory list in DEAR POS will now show Available quantity instead of Stock on Hand quantity.

Looking to improve your inventory management and point of sale solutions, check out our DEAR Systems page for more information.

Do you have the right business tools for your business?

Do you have the right business tools for your business?

Whether you are just starting a business or have been in business for many years, having the right set of business tools is important to allow you to scale and grow your business.

Often the first business tool which you will look at is an accounting system which will allow you to issue invoices to your customers, record your supplier’s bills, pay your staff, reconcile your bank account and lodge your GST returns with the Tax Office.

Whilst your accounting system is a great start, what are some other business tools which will work in your business?

If you are a wholesaler, having a dedicated inventory management system is critical as it allows you accurately keep track of the amount of stock you have on hand as well as providing an accurate cost of the product which will allow for accurate sales reporting.

If you are a manufacturer, having a dedicated inventory management system is also critical as it allows you to accurately manage the component products which you use to produce your final product.

If you are in a professional services business which sells time, having a job management system is a critical tool for your business. You need to be able to accurately schedule in client work, allocating your staff to work on different jobs at the right time so that you deliver an exceptional customer experience. You also need to be able to accurately assess how profitable every job is so that your business is profitable. 

If you are a retailer which has a “bricks and mortar” store, your cash register is your key tool for sales information. You will use it for adding up your total sales for each day as well as determining what products are popular and which ones are not. You also need to have a way of tracking your inventory levels so that you can also have sufficient inventory in the store for your customers to buy.

If you run a trade business like an electrician or plumber, having a job management system is a critical tool for your business. It allows you to accurately quote a job, schedule in the job with the customer, track the time and materials which you have used and review the job profitability.

All business owners need a tool for storing their customer information as your customers are one of the biggest assets to your business. Often this information is stored in multiple places across the various business tools which you have that makes it hard to use. Storing your customer information in a central database called a customer relationship management (CRM) system allows the business owner to get a complete picture of the interactions which a customer has with their business and to use this information to better market their products and services to each customer.

The true power of these business tools comes when they are integrated together allowing for automation which streamlines the operations of the business. Once the business systems are in place and the business processes are automated this allows for the business to scale and grow at a much faster rate.

Does your business have the right set of tools to scale and grow? If you are not sure, book an initial free consultation with us to discuss your current tools and what you would like to achieve.

How to streamline your purchasing processes?

How to streamline your purchasing processes?

Historically a business’ purchasing process is very manual and highly administrative. To place an order with a supplier, a purchase order would be prepared which meant a document was prepared either using Word or Google Docs or through your accounting system (Xero, Quickbooks Online or MYOB). The document was then sent to the supplier who would have to rekey the order into their inventory or accounting system. The supplier would then send a series of emails to their customer advising of the status of the order.

With the level of business transactions increasing and the expectation that information is exchanged in real time, the purchasing processes of businesses had to be streamlined.

 One development has been the introduction of a business to business (B2B) portal. The portal is basically a website which is connected to your inventory management system which allows for a secure way for businesses to request quotes and place orders with their suppliers.

 A B2B portal provides significant benefits to both customers and suppliers. For customers, the B2B portal provides an easy way for orders to be placed with suppliers or for quotes to be requested. No more preparing purchase orders in Word or using their accounting system to produce purchase orders which need to be emailed to your supplier. Another benefit is that the customer is able to view the status of their order through the portal so that they no longer have to rely on receiving phone calls or emails.

 For suppliers, the B2B portal streamlines the order processing process. As the B2B portal is connected to their inventory management system once the customer places the order they are advised of an order which is sitting as an open sales order for them to action. No more rekeying of customer purchase orders into your inventory management system.

 As the B2B portal is connected to the business’ inventory management system it will always reflect the current products and pricing of the business. This provides a huge benefit to businesses who are constantly adding and removing products or updating pricing as they can always provide accurate product and pricing information rather than trying to maintain a constantly changing product catalogue.

 As the customer’s purchase order is instantly converted into an open sales order it allows the business to implement a paperless online ordering system quickly and easily. This will eliminate data entry which can lead to errors when a purchase order is rekeyed as well as reducing business administration costs which will lead to improved margins.

 Is your business looking to streamline their purchasing processes?

 Contact us now for a free initial consultation and see how a B2B portal with an inventory management solution can streamline your business operations.

Getting Your Business Ready For A System Change

Getting Your Business Ready For A System Change

As we enter the last month of the financial year in Australia, many businesses are considering a business system change so that they are ready for the new financial year on July 1st. We thought we would share some of our key tips for getting your business ready for a system change.

In Part 1 of our series “Getting your business ready for a system change”, we will cover our tips around selection of the best system for your business and data cleanse – getting your data clean for the new system.

Selection

A key requirement during your planning process for a new business system is selecting the correct system or suite of systems which are going to address the pain points in your business. You may be selecting the first business system for your business and transitioning from a series of manual processes or you may be wishing to change your existing business system due to a limitation with your existing system. It is very important that you consider both your immediate requirements and future requirements when going through the selection of your new business system. Business owners are spoilt for choice in terms of the number of options which are available to them which can create its own set of challenges. With such a wide variety of choice available matching the system with your business requirements can be quite an exercise. Unless you are getting a custom system built for your business from the ground up there will be some functional gaps between the system or systems selected and your existing processes. The goal is to get a system or set of systems with the smallest amount of functional gaps which will limit the number of process workarounds which you have to implement.

Your options for selecting your ideal system or systems is to do it yourself or to engage a consultant to assist you with this process. To effectively do it yourself requires a considerable time investment to fully understand each system option and match these to your existing business processes. For example, Xero’s App Marketplace has 31 different inventory add-on systems listed which for a business looking for an inventory system would each need to be considered. The second option would be to engage a consultant to assist you with the selection process. The advantage of working with a consultant is that they have experience in a range of different systems which they are accredited and partner with. The consultant will also be able to provide you with insight into what they have seen working with other clients and will only recommend the best of breed systems in each category.

To book your initial free consultation with a systems consultant, click here

Data Cleanse

Cleansing data is a critical aspect of any business system change. Whether you are coming from an existing system or are looking to implement the first system for your business, getting your data into an organised format which is as complete and accurate as possible is a critical step in any project. It is also the aspect which is underestimated by clients in terms of the time to get their data clean and complete in every implementation project which we have run.

Regardless of whether you are implementing an inventory management system, a job management system or a customer relationship management (CRM) system, you will need to put your data into a series of data templates which will generally be in Excel format. It is very likely that the data which has come from your previous system will not match these templates. It is also an excellent opportunity to cleanse the data which will involve reviewing whether you want old customers, suppliers, products to be brought into the new system. Updating details which are now outdated and were not updated in your previous system as well as enhancing your existing data. Often your new system will include more detail than you have been storing in your existing system so it is an opportunity to add this extra detail at this stage of the project so that you have a full and complete database to start. This whole process can take considerable time and needs to be factored into your planning for the new system implementation.

If you are looking at getting your business ready for a system change look out for Part 2 of our blog. If you are already in the planning stage for a new system, book your free initial consultation with a systems consultant here.

Unleashed Inventory: Enhancements to the Xero Integration

Unleashed Inventory: Enhancements to the Xero Integration

Earlier this month, Unleashed announced some important enhancements to their Xero integration. We have included details of each enhancement and how it may affect you.

Batch your journals for quick reconciling in Xero

Unleashed will now batch all transactions made within the day and post one journal to your Xero account split by accounting code. The journal will be posted at 2.00 AM the following day and will be ready for you when you log on in the morning. This is a really useful enhancement as the journals use to be posted individually at the time the transaction was completed in Unleashed which meant ensuring all the individual journals were approved in Xero so that Unleashed and Xero would reconcile.

Link to a transaction in Xero from Unleashed

With this improvement, you can view a transaction in Unleashed and click through to view the same transaction in Xero. This quick and easy transition makes it a breeze to compare transactions between both platforms. This is another really useful improvement as it replaces having to manually search for a transaction in Xero which was both time consuming and inefficient. Below is a screenshot of how the Xero link will appear in Unleashed

Choose the product information you send to Xero

This improvement allows the user to choose what product information Unleashed sends through to Xero for all transactions. Users can choose between Product Code, Product Name or both. This flexibility allows users to decide what product information their customers and suppliers will see on their documentation. This is another significant improvement as the information sent was not able to be adjusted which led to a manual correction in Xero.

Auto approve specific Unleashed transactions exported to Xero

With the ability to auto approve exports to Xero, you can select the specific types of Unleashed transactions that can be automatically approved. With a quicker impact on your P&L, you’ll gain real-time insight into your bottom line. This has been the most asked query which I am asked by customers as to why I have to approve the transactions in Xero even though they have been completed in Unleashed.

Prominent alerts for journal errors

If there’s an error in exporting journals through to Xero, you’ll now receive a prominent alert so you can quickly take action to ensure your items are sent through to Xero in a timely manner. This is another great enhancement as we often receive support calls from clients well after the error has occurred and this timely and prominent alert will allow for errors to be rectified in a far more timely manner.

Allow Sales Order & Purchase Order comments to be transferred to Xero

Ensure that comments on your sales and purchase documentation are not lost in Xero as you transfer documentation from Unleashed. This allows your customers and suppliers to receive better and more detailed information from you! Once again we get asked by customers if the line comments and sales order comments can be transferred to Xero and now they can.

Overall there are some awesome enhancements to the integration between Unleashed and Xero. If you require any assistance setting up these enhancements in your Unleashed account please do not hesitate to contact us

If you are looking for an inventory management solution for your business, check out Unleashed.