Support Plan
Why You Need Our Support Plan?
At Cloud Ease, we don’t only implement the best possible solution to optimise your business processes, we also ensure that your business is getting the most value and greatest return on investment with our implemented solutions.
We aim not only for the best outcome for your business, but for you as well. Therefore, we give onsite customised training that is specialised in your business solution and will meet the needs of your staff.
Even after our training we take care of our customers by helping you and your team on an ongoing basis. You can reach us by phone or by email for all your support questions so that you will never be alone.
Cloud Ease combines years of technical experience, certified training and a wealth of knowledge to provide a range of support plan options to our clients.
We do not believe in a one size fits all approach so have a range of support plan options to suit business requirements and budgets.
Monthly Retainer
The monthly retainer support option is great for businesses which are looking for regular ongoing support. Each month the selected number of hours is allocated to the client and these hours are consumed via support requests during the month.
Prepaid Support Plans
Our prepaid support plans are a great option for businesses who are wanting to purchase an allocation of hours which will be consumed through support requests or for short-term projects.
Pay By The Hour
The pay by the hour option is a great option for those clients who want adhoc support and are happy to pay our standard hourly rate for this support.
Want More Information?
Complete the form below to receive our Support Plan Information Pack which includes more information around each option as well as pricing.