If delivering exceptional customer service is part of your company s DNA Freshdesk is exactly what you need.
Freshdesk allows you to manage all your support communications in one place, including email ticketing, call centre conversations, live chats and a customer self service portal. The multi-channel support of Freshdesk helps you to stay on top of requests, no matter how customers choose to contact you.
Freshdesk means that you to increase your customer service experience and build your team s engagement and productivity at the same time.
Freshdesk has a easy-to-use interface and multi channel support which means it s quick to use and easy to set up so you can get up and running quickly with a helpdesk tailored to your needs.
The main features of the Freshdesk software include: